The honest FAQ

Saving artwork uses your plan allowance. Optional 3D model packs cost extra.

Your plan includes an artwork allowance, with no extra charge for each drawing you save within it. Start free with your first 10 pieces. Family plans include 365 new pieces a year; Heirloom has unlimited uploads.

Generating a walk-around 3D sculpture model uses a separate allowance. Optional top-up packs cost extra. Compare plans and allowances before choosing.

AI-generated 3D models have a separate allowance from artwork uploads.

Generating a model you can walk around uses specialised AI processing. Family plans include 3 models a year and Heirloom plans include 10, resetting on your subscription anniversary. The lifetime plan includes 20 to start instead of a yearly allowance.

If you need more, optional Sculpture Top-Up Packs are available at an extra cost. Check the price shown before you pay. You can still keep and display photos of a sculpture without generating a 3D model.

It is designed to preserve the drawing. Compare the result with your original.

Photo clean-up tackles the angle, shadows and glare in the photo you took. AI results can vary, so compare the result with your original. You can choose to display your original photo in your gallery instead.

Creative transformations, such as a pencil-style portrait or a generated 3D sculpture model, are separate options that you choose.

No — your art is always yours, and you can download all of it in full quality, free, any time.

No. Your art is always yours. You can download everything you've added — in full quality, free — at any time, even after you cancel. Nothing is held hostage.

The download includes the original photo and the cleaned-up version of every piece, plus your family memory photos. You can read exactly how this works on our privacy page.

No account, no app — they just tap a link, and viewing is free forever.

No account, no app, no password. You send a link by text or email. They tap it, and they're standing inside the gallery on their phone, tablet or computer.

It works in any web browser. They can look around, leave a heart or a little note, and come back whenever they like — without ever signing up for anything.

Yes — invite your co-parent and you each get your own login, with art from both homes in one shared gallery.

Yes. The Family plan includes two parent accounts, so you and your co-parent can each sign in with your own login, on your own phone — and you can both add art to the same child's gallery. Whatever they make at either home lands in one place.

Grandparents on both sides can see it too — just send them a link, no account needed, free forever.

Right now you share one family gallery, so it works best for co-parents who are happy to share access. Fully separate, private per-parent accounts — where each parent keeps their own independent copy — are something we're building next.

No — your family's art is never used to train AI, and your data is stored in Australia.

Your family's art is private and is never used to train AI. We use AI for photo clean-up and optional creative features you choose, such as pencil-style portraits and generated 3D models. We don't use your images for advertising or profiling.

Children don't have accounts. Only adults sign in, and we deliberately collect very little about a child: a first name, an optional birth year (year only) and an optional photo. Your data is stored in Australia. The full detail — including who processes what — is on our privacy page.

Yes — cancel any time, no penalty, and you keep your free export.

Yes. You can cancel whenever you want, with no phone calls and no hoops to jump through. There's no lock-in.

And before you go, you can download everything in full quality, for free. Your art comes with you.

Both — a phone app and a website that stay in sync; grandparents need neither.

Both, and they work together. There's a phone app for capturing art on the go, and a website you can use on any computer. Whatever you add on one shows up on the other.

A few of the richer features — like walking through the 3D gallery or flipping through the storybook — open the same web view inside the app, so they look and feel the same everywhere. Grandparents don't need either: a shared link opens straight in their browser.

We're a phone app with no per-piece charges and free full-quality export forever — no box to mail in.

Both help families keep children's art — we just go about it differently, and we'll be fair about that.

Artkive is built around mailing in a box of physical art to be photographed and made into a printed book. The Fridge Gallery is a phone app: you photograph a piece yourself and it's in a private digital gallery in seconds — nothing to post.

The other big difference is how we price and how we treat your art. We show your total before you pay, with no per-piece charges, and you can export everything in full quality for free, forever. If those things matter to you, that's where we're different.